What it does
The Tonkeeper bot is the official Telegram channel for help with Tonkeeper, the most widely used self custodial wallet on The Open Network. It is the direct line to the Tonkeeper team for seed phrase issues, transaction questions, dApp connection problems, and security advisories.
Tonkeeper itself runs as a standalone iOS, Android, and browser app. The Telegram bot exists so users can quickly reach support and receive announcements without leaving Telegram.
Why people use it
- TON users want fast access to support when something goes wrong with a transaction.
- Developers integrating Tonkeeper into their dApps reach out for partnership help.
- Users want updates on new wallet features and supported tokens.
- The bot is the safest way to confirm whether a message claiming to be from Tonkeeper is real.
How to use it
- Tap "Open in Telegram" above.
- Send
/startto open a chat with the support team. - Describe your issue clearly with screenshots if possible.
- Never share your seed phrase, even with support.
Features
- Direct line to the official Tonkeeper team.
- Announcements about wallet updates and integrations.
- Verified by Telegram so you can confirm authenticity.
- Useful for confirming official Tonkeeper communications.
Frequently asked questions
Is it free?
Yes. The bot and Tonkeeper app are free to use. Network fees on TON apply when you transact.
Is it safe?
The bot is verified by Telegram. Tonkeeper is self custodial, which means you control the seed phrase. Never share it with anyone, including support.
Where can I get help?
Open the bot and follow the prompts, or visit tonkeeper.com for documentation.
Behind the app
Tonkeeper is built by an independent team that has been working on TON wallets since the network's early days. The wallet is one of the most established non custodial options on TON.
